Service Analytics

ALWAYS KNOW THE VITAL SIGNS.


With service analytics, you’ll have no question unanswered.

Now it’s a lot easier to align your operations with the needs of your business. Oracom Service Analytics give you the brass tacks of what you need to know for operational efficiency, service management and more. It’ll help you make decisions that position IT as a partner to the business, instead of a barrier to growth.

REDUCE MTTR

Think proactively.
Reduce time-to-resolution by seeing issues before they happen with performance monitoring, ticketing analytics and more.

SEE THE CONTEXT

Correlate and win.
Our service analytics can also map out correlations according to policies, so you can see context and not just individual issues.

BECOME SERVICE-CENTRIC

Change the orientation to service.
A service orientation increases agility, can support DevOps and can ultimately change the way your people and processes affect both IT and the business. So how do you get there? Start by seeing how service is working in your organization.