Remote Tech Support

The Best Tools for Remote Tech Support

If you're stuck at the project or office work, there are many free tools that allow you to remotely access the other person's computer and fix it.

There are a millions remote tech support options out there. We'll look at the best ones here, whether you need to walk them through downloading one over the phone or want to set up remote access ahead of time. The softwares are here.


TeamViewer is one the best remote support tool. It can be used in several different ways. You can direct your partner to download the TeamViewer QuickSupport application , which can run without administrator access or any system configuration. It will give them a session ID and password that they can give to you, allowing you to easily remotely connect from your TeamViewer program. There's no setup process here-- just download the appropriate program and double-click it to launch it & provide your id.

You could also optimize set up to access after installing the full TeamViewer for client, which is giving you permanent remote access to the computer without the remote user having to give you any passwords or confirm anything. As long as their computer is on, you'll be able to access it client pc remotely.

Windows Remote Assistance

Windows has a built-in remote assistance feature designed for this situation. While only Professional editions of Windows can use the remote desktop server software, every version of Windows can send a remote assistance invitation and invite someone else to assist with their computers.

To use this feature, tell the other person to launch Windows Remote Assistance-- either by opening the Start menu, typing Windows Remote, and pressing Enter or navigating to Start -> All Programs -> Maintenance -> Windows Remote Assistance.

They'll need to provide assistance to help you to get easy connect, which will give them a password. Note that Easy Connect won't always be available-- if it isn't, the remote user will have to create an invitation file using the Windows Remote Assistance and send it to you. So that you can easily connect.

You'll need to open the Windows Remote Assistance application on your computer, choose Help someone who has invited you, select Easy Connect, and enter the password. If Easy Connect isn't available, you'll have to provide the invitation file.

After they approve your connection, you'll be able to see and control their desktop remotely so you can begin cleaning it of viruses, removing toolbars, or other problems are there.

Windows Remote Assistance can help in connection, but it's not the ideal permanent solution. If you find yourself needing to connect regularly, there's no way to connect without having the other person open the Remote Assistance and tell you the password. If a solution that allows you to remotely log in without pestering the other person is ideal

Chrome Remote Desktop

There's a good chance both you and your recipient already have Google's Chrome browser installed on your computers.

To do this, both you and the other person will need to have the Chrome Remote Desktop installed. The other person will need to open the Chrome Remote Desktop from their new tab page and click Enable remote connections.

They'll then need to click the Share button to share their computer with someone, which will give them an access code.

Once they provide you with the access code, you'll be able to open the Chrome Remote Desktop app, click the Access button, and enter the access code. You'll then be connected to their computer. You could also try setting up a PIN for permanent remote access. Like TeamViewer, this tool is cross-platform and also works on Mac, Linux, and Chrome OS. It will also likely be more robust than Windows Remote Assistance

More Options

There are more options, but they're not all useful. Skype has a screen-sharing feature, which is convenient because so many people have Skype installed-- but Skype's screen sharing feature doesn't support to control the PC remotely. If you need extra support the Call us at toll free: 1 - 844 - 880 – 5805.


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